Privacy policy
Overview
This page is provided to help you understand the Privacy Policy for our website, www.luvsystems.com. This Privacy Policy describes how we and www.luvsystems.com collect, use, and share your device and order information when you visit or make a purchase from our website, collectively “Personal Information”.
Personal information includes Device Information and Order information, as described below.
Device Information
When you visit our website, we may collect information about your device, including web browser details, IP address, time zone, and cookies that are installed on your device. Additionally, as you browse our website, we may collect information about the web pages or products that you visit, what third-party websites or search terms referred you to our website, and details regarding your interaction with our website. We refer to all this information that we may collect as “Device Information”. The technologies we use to collect your Device Information include:
- Cookies - data files that are placed on your device and often include an anonymous unique identifier. For more information about cookies, and how to disable them, please visit this link.
- Log files - files that track actions occurring on our website, and collect data including your device’s IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels - electronic files used to record information about how you browse our website.
Order Information
When you attempt to or complete a purchase through our website, we may collect certain “Order Information” from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Use of Your Personal Information
We may use your Order Information to fulfill orders placed through our website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we may use your Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and/or,
- Provide you with information or advertising relating to our products or services.
We may use your Device Information to help us screen for potential risk and fraud, and to improve and optimize our website - for example, by generating analytics about how you and other customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We may share your Personal Information with third parties in select instances. For example, we may use Google Analytics to understand how our customers use our website – this site provides more information. To opt-out of Google Analytics, please visit this site.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our legal rights.
Google Analytics
Our website may use Google Analytics, a Web analysis service from Google Inc. or “Google”. Google Analytics uses cookies. The information generated by cookies related to your use of our website may be transmitted to and stored by Google on a server.
Within the European Union and other states that are a party to the Agreement on the European Economic Area: If you activate IP address anonymization for our website, your IP address will be shortened beforehand. In some cases, the full IP address may be sent to a Google server in the USA and then shortened.
On our behalf, Google may use this information to compile website activity reports for us. The IP address transmitted from your device through Google Analytics will not be linked to other data from Google.
You can prevent the installation of cookies by activating the relevant setting in your browser software. However, if you do so, you may not be able to use all the functions of this website. You can also prevent Google from collecting and processing the data generated by the cookie relating to your use of the website, including your IP address, by downloading and installing the browser plugin available here.
Our website may use Google Analytics with the "_anonymizeIp()" extension. As a result, IP addresses may be shortened for further processing.
We may use Google Analytics to analyze and improve our website. For the exceptional cases in which personal data is transferred to the United States government, Google is subject to the EU-US Privacy Shield.
Further information about Google’s data processing efforts may be found in Google's privacy policy.
Google Adwords
We may use Google Adwords to draw attention to our offers, and we may use Google ad server cookies. If you access our website via a Google ad, Google Adwords may store a cookie on your device. Such cookies usually expire in 30 days and are not intended to identify you personally. These cookies enable Google to recognize your internet browser. We do not collect or process any personal data in these advertising measures, and cannot identify specific users with the information obtained from Google.
Because of the above, your browser may automatically establish a connection to Google’s server, and Google may receive information regarding your interaction with our website or ads. Even if you are not registered with Google or have not logged in to Google, it is possible that Google may access and store your IP address.
You can prevent participation in this tracking process by:
- setting your browser to suppress third-party cookies;
- disabling cookies for conversion tracking by setting your browser to block cookies by the domain, "www.googleadservices.com";
- disabling ads from participants in the WebChoices Tool via this link; and/or,
- permanent deactivation in Firefox, Internet Explorer or Google Chrome browsers via this link.
Further information on Google and data protection can be found here.
Google Remarketing
After you visit our website or our ads, we may use the Google remarketing application to contact you again. This application allows you to see our advertisements after visiting our website when you continue to use the Internet. This is done by means of cookies stored in your browser, which are used to record and evaluate your usage behavior when visiting websites.
Behavioral Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. You can opt out of targeted advertising using the following links:
Do Not Track, Your Rights, Data Retention, Automated Decision-Making
We do not alter our website’s data collection and use practices when we see a “Do Not Track” signal from your browser.
If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please “Contact Us” as indicated at the end of this page.
When you place an order through our website, we will maintain your Order Information for our records unless you ask us to delete this information.
Any automated decision-making that we may do based on customer data complies with applicable laws and industry standards.
Changes
We may update this Privacy Policy at our discretion, any time and without notice.
Contact Us
For more information about our privacy practices, or to submit a related comment or request, please e‑mail us at support@luvsystems.com.
Please send mail and other written correspondence to our Los Angeles corporate headquarters:
LUV SYSTEMS, INC.
Attention: Customer Support
18726 South Western Avenue, Suite 407
Gardena, CA 90248 USA